Storage
and care
and care
Keep your Ding Dong at its best
Proper storage is essential to enjoy them at their best, so a little care goes a long way.
Once It Arrives
- Remove from outer packaging
- Store in a cool, dry place
- Keep away from direct heat and sunlight
Doughnuts
- Store in a cool, dry place
- Keep away from direct sunlight or heat
- Best enjoyed within 3 days of delivery or collection
- Avoid refrigeration unless specifically advised
Fresh doughnuts are happiest at room temperature.
Brownies & Blondies
- Store in a cool, dry place
- Can be refrigerated to extend freshness
- Best enjoyed within 5 days
Bring back to room temperature before serving for the best texture.
Cookies
- Store in an airtight container
- Keep in a cool, dry place
- Best enjoyed within 5 days
Cakes
- Best enjoyed within 3–5 days
- Store in a cool, dry place
- For cream-based or filled cakes, refrigeration is recommended
- Keep in original packaging or a cake box
Before serving, allow cakes to sit at room temperature for 20–30 minutes for the best flavour and texture.
Freezing
Some products may be frozen on the day of delivery:
- Freeze in airtight packaging
- Defrost fully at room temperature
- Do not refreeze
Texture may vary slightly - but they’ll still taste great.
Gifting or Events?
If your order is for later:
- Keep stored correctly until needed
- Avoid stacking or crushing boxes
- For best results, order as close to your event as possible
Fresh always wins.
After Delivery
Once your order has been delivered or collected:
- Remove from transit packaging
- Store appropriately
- Do not leave outdoors
- Follow the guidance above
We are not responsible for deterioration due to improper storage after delivery.
A Quick Reminder
Our products are freshly made and perishable.
Once delivered or collected, storage becomes your responsibility.
Treat them well, they’ll treat you better.
We bake fresh.
You enjoy fresh.
Because every Ding Dong moment
should taste exactly how it should.
should taste exactly how it should.
